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Automated Guest Messaging

Send the right message at the right time. Help guests arrive prepared and offer extra services through your own portal.

Start free
WhatsAppStayQode

Hi [Name]!
Your trip is almost here! Watch this short video and access your guest portal. You can also add extra services for your stay.

A warm living room ready for arriving guestsOpen my guest portal13:00

Just three automated messages

Save time, reduce repeated questions and give your guests a better experience.

1

After booking

Send right after the reservation.

Hi [Name]!
Thanks for your reservation! Here you can access your guest portal to plan your stay and add extra services.

Coastal stay with a pool
Early check-inLate check-outBike rentalAirport transfer
View my guest portal
  • Welcome message.
  • Link to your portal with your shop or affiliate products: early check-in, late check-out, transfers and experiences.
  • Increase extra revenue.
  • Answer common questions.
2

24 hours before arrival

Send access instructions, videos and local tips.

Hi [Name]!
Your trip is almost here! Watch this short video to see how to access the property.

A warm living room ready for arriving guests
  • Access instructions and videos.
  • Wi-Fi and house guide.
  • Local tips and useful info.
  • Remind guests about optional services from your portal.
3

Before checkout

Send the final instructions.

Hi [Name]!
Check-out is tomorrow at 11:00. Here are some instructions and services you can request.

Apartment ready for checkoutBedroom with neatly prepared linens
  • Check-out instructions.
  • Thank-you message.
  • Request a review.
  • Link to optional services: late check-out, transfers and more.

Choose your channel

Send messages using the right channel, depending on your PMS and the guest’s contact details.

WhatsApp

Direct message to the guest’s phone number.

Email

Direct email to the guest’s personal email, if available.

SMS

SMS

For short and important messages.

Platform messaging

Sent through supported PMS channels to the guest’s inbox on the booking platform.

Availability depends on the PMS and booking platform.

Works with the main platforms.

HostawayGuestyAirbnbBooking.comVrboMore coming soon